English | Chinese 中文版

member registration rules

1. Personal information protection policy

We recognize that it is our serious responsibility to appropriately protect personally identifiable information (hereinafter referred to as "Personal Information") and handle Personal Information based on the following policies:

1) We shall comply with the law for protection of Personal Information and other related laws and regulations.

2) We shall prepare our internal rules and manuals for handling Personal Information, and shall make these rules and manuals known to our executives and employees. In accordance with subsequent changes in laws and regulations and social environment, these rules and manuals shall be reviewed as required.

3) To prevent leakage, loss and damage to Personal Information, we shall take rational safety control measures.

4) When acquiring Personal Information, we shall specify the purposes of use, and notify the individual concerned in this regard (including explicit notification) or publish these purposes. Acquired Personal Information shall be handled within the scope of the purposes of use.

5) When disclosing Personal Information to our subcontractors, to the extent necessary for subcontracting, we shall strive to supervise such subcontractors by taking appropriate measures, such as concluding contracts with these subcontractors for handling Personal Information.

6) When we are requested to disclose, correct or delete an individual’s Personal Information in our possession, our staff in charge will receive and respond to such requests in good faith.


2. Personal Information collected on this website

(1) Department in charge of management
IT Department, Marketing Department

(2) Purpose of Use
Cashmerephilia may use the necessary Personal Information obtained when an individual purchases merchandise on Cashmerephilia’s online shop, registers for Cashmerephilia Club, enters a campaign, submits enquiries and comments via electronic mail or otherwise provides his/her Personal Information to Cashmerephilia for the following purposes:

1) Providing information about merchandise sales, merchandise delivery and associated services via direct mail, electronic mail or other form of communications in response to an order.

2) Sending direct mail, electronic mail and other communications containing merchandise information, website information and other information, as well as sending various communications to registered members of Cashmerephilia Club.

3) User support related to merchandise and website in general (responding to enquiries etc.)

4) Preparing statistical reports supporting Cashmerephilia marketing activities.

5) Delivering prizes to winners of giveaway campaigns featured on the website.

6) Contacting various questionnaire respondents.

7) Other work related to or associated with the above.

(3) Provision for a third party
We do not disclose or provide Personal Information to any third party, excluding any of the following cases:

1) When we have obtained your consent.

2) When we entrust the handling of Personal Information to our subcontractors to the extent necessary for achieving the purposes of completing a sales contract.

3) When we disclose or provide Personal Information in a personally unidentifiable state, such as statistical data.

4) When required by law.

5) When it is difficult to obtain your consent, but use of your Personal Information is required to protect human lives, bodies and/or properties.

6) When we need to cooperate with national institutions, local authorities or persons, who are entrusted by them, to perform official work required by law, and such official work may be interfered with by obtaining your consent.

(4) Disclosure etc.
If you make the following requests about the Personal Information of yours that we possess and manage, we will respond to such requests to a reasonable extent, after confirming your identity.

1) Disclosure

2) Correction, addition and deletion

3) Stop-use and erasure

Please take note that stop-use or erasure of your Personal Information may prevent us from providing services that satisfy your requirements. In addition, minimal Personal Information needed for our operations cannot be deleted.

(5) Links to other websites
We are not responsible for the handling of Personal Information on third party websites linked to this website. When visiting the websites of third parties, please confirm their Personal Information protection policies, and disclose or provide your Personal Information at your discretion.

(6) Use of cookies
Cookies are data files transferred from websites to your computer, enabling the websites to identify your computer when you access them again. On some pages of this website, we use the cookie system to save your time for data input and to collect history information regarding web pages you have visited. However, the cookie system will be never used for the purpose of acquiring your Personal Information. You can refuse to receive cookies by resetting your browser. In such case, however, you may not receive all services provided by this website.

(7) SSL
On pages where you input your Personal Information, this website employs an encryption technology, SSL (Secure Socket Layer). To prevent your Personal Information from being accessed by third parties, we engage in sophisticated security measures. For online payment gateway, we are using PayDollar, which is a leading, secure and reliable international payment service provider to banks and online merchants since 2000. Customers' payment details are securely transmitted to the acquiring bank, card and payment companies for real-time transaction authorisation using 256-bit Extended Validation Certificates (EV) SSL transaction encryption. PayDollar supports CVV/CVC check as well as 3-D secure authentication of Visa and MasterCard namely: Verified By VISA, MasterCard SecureCode for added security protection for both customers and merchant.

(8) Revision of Personal Information protection policies
We shall entirely or partly revise Personal Information protection policies. We will clearly disclose it, if any important revision is made, on www.cashmerephilia.com website.

Updated Dec 2012


Agree (Please read the above registration rules before You Register!)